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SEBTECH IT SOLUTIONS
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Warranty Services  |  Managed Services  |  Project Services  |  Resource Services | Additional Services

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SEBTECH IT SOLUTIONS

Sebtech IT Solutions offers a full turnkey solution. Our suite of services offers all the elements required to manage and maintain uptime and technology performance in the workspace environment and includes services such as on-site and national maintenance and support, skills provision, asset management, help desk, connectivity support, application management and consultancy, projects and full enterprise systems management.

The workspace management concept in its entirety covers an IT end-user experience, where the focus is on availability, functionality, productivity and satisfaction related to the organisations employees and key resources.

SERVICE OVERVIEW

Enterprise management services including server management, operating systems management, server application management, desktop management, software metering, asset management, network monitoring.
· On-site hardware and/or software maintenance for PC’s, laptops, servers and
related computer peripherals

  • Preventative maintenance services
  • Service level and statistical reporting
  • Logistics services including warehousing, procurement, staging, set-up and deployment services
  • Installations, moves, additions, changes and de-installation services of IT Infrastructure
  • Network migration services
  • LAN Administration service - off or on-site
  • Network operating system infrastructure and integration services including the design, installation and integration of the infrastructure WAN, MAN, LAN and network discovery
  • Asset management and audit services - physical and electronic
  • Software distribution services - physical and electronic
  • Vendor warranty services
  • Remote support administration desk services
  • Process design and management consultancy
  • Project management and administration
  • Due diligence and transition planning
  • IT Call Desk and Help Desk Services

COMPANY OVERVIEW

Our’ staff incorporates a mixture of skills such as:

  • Network Engineers,
  • PC Technicians,
  • Certified Microsoft professionals,
  • Helpdesk staff,
  • Account executives,
  • Project managers
  • Senior management etc.

The Technical staff is chosen using criteria based not only on formal qualifications, but also aptitude, learning ability, experience and interactive personal skills. The skill levels are carefully monitored and every effort is made to maintain these at the highest levels of competency, ensuring successful service levels, and so, relationships between us and our clients.

Our company has a proud history and an excellent track record of delivering quality service to our clients.

DELIVERY

We are highly successful in delivering desktop services and are able to gear for spare parts, back-up equipment, invest in training and skills upliftment to accommodate the changing IT environment (hardware/software) and IT requirements demanded by the changing business needs. We have the necessary accreditation and an alliance with the OEM’s to attend to both in and out of warranty equipment. We have systems, processes, procedures and management in place to fast track changes and adapt where necessary to accommodate the changing environments.

SERVICE FOOTPRINT

we have an extensive service footprint to assist with relocations, deployment of new equipment and service solution. Access to national infrastructure is a critical success factor for organisations supporting large corporate and government clients, we also have a branch service infrastructure which is widely represented throughout South Africa, as well as in neighbouring countries. The head office is in Midrand, with presence in service centres located in Pretoria, Johannesburg, Cape Town, Durban, Port Elizabeth and Bloemfontein.

Locations Map