Sebtech Logo
You Cannot NOT Communicate
 
SEBTECH DIGITAL SOLUTIONS
Sebtech Home
Sebtech Summary
Sebtech About
Sebtech Team
Sebtech Partners
Sebtech Contact
 

Value Add  |  Services  |  Sebfin Finance

SERVICES

EXCELLENT SERVICE

  • Because we are trusted with confidential information, confidentiality is the nature of our business (e.g.asset registers). Keeping your information confidential is of outmost importance to us
  • We will, at all times, display the highest level of professionalism.

We keep our promises.

  • We take responsibility and are accountable for the outcome of our interventions.
  • We are always committed to delivery taking into consideration our capacity and experience.

TECHNICAL SERVICES

  • Dedicated Field Engineer and / or onsite technician where necessary
  • 24 hr ,365 days service support
  • 3 to 4 hour response time
  • Preventative maintenance programme
  • Consumable division such as paper, toner, drum etc
  • Breakdown services
  • National service branch network through our national branches and dealer network
  • International training programme for all our engineers.

ACCOUNT MANAGEMENT

  • Monthly reports on volume and usage
  • Updates on total asset base of existing equipment
  • Recommendation report
  • Update on new products and services
  • Order processing
  • Training and on-site demonstration for new staff
  • Liaise with IT, Finance, Procurement and Service Engineers for Client satisfaction.

ACHIEVING EFFECTIVE RESULTS

We ensure that the client’s requirements are met without any compromise. We even do follow –up visits to monitor the client’s progress.

HOLISTIC APPROACH

  • We act upon the client’s requirements
  • We will provide customised solutions to each one of our clients by thoroughly understanding their unique circumstances, needs and expectations.
  • We work in partnership with our clients to ensure relationships.

Copiers, printers and faxes are no longer unsightly stand- alone devices tucked away in a dark room. These office automation products have moved into the high-tech world of IT.

Because Sebtech outsources document management solutions, it means that users can now purchase copies and prints, rather that copiers and printers.